Customer Satisfaction

We are committed to resolving customer complaints quickly, efficiently, and fairly.

If you have any concerns related to the products or services you received, please contact:

Paul Bourassa, Complaints Officer
Western Surety Company
2100 – 1881 Scarth St
Regina, SK  S4P 4K9

If you have a complaint specifically regarding our complaint handling procedures and processes themselves, you may contact the Financial Consumer Agency of Canada (FCAC):

Financial Consumer Agency of Canada
427 Laurier Avenue West, 6th Floor
Ottawa, ON  K1R 1B9


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